How to complete a one-time email verification code before signing

Updated 7 months ago

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Enter a one-time verification code sent to your email to unlock a signing form that requires two-factor authentication.

Prerequisites

Open the signing link from your email. The verification page shows the document name and your masked email address. Click Send Verification Code.

Check your email for a message from DocuSeal with the subject "Your verification code to access [document name]." Copy the 6-digit code.

Paste or type the code into the XXX-XXX field. Click Submit. The signing form loads automatically.

The code expires after 5 minutes. Click Re-send email to get a new one.
If you don't see the email, check your spam or junk folder.
You can only attempt verification a few times before being temporarily locked out.

Click Send Verification Code, copy the 6-digit code from your email, enter it on the verification page, and click Submit to access the signing form.

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